Terms of Use

Last updated: May 8, 2026

1. Website Operator

This website axiohuman.com (the “Platform”) is operated under the AxioHuman brand AxioHuman.

Contact: info@axiohuman.com

2. Acceptance of These Terms

By accessing, registering for, or using the Platform, you fully accept these Terms of Use. If you do not agree with any of these terms, please do not use the Platform.

We may modify these Terms at any time. Changes take effect when posted on this page. Your continued use of the Platform after changes are posted means you accept them.

3. Service Description

AxioHuman is a digital platform for wellness and health data insights that offers the following features:

  • Upload and view lab results from documents provided by the user.
  • A health journal for tracking habits, symptoms, and biometric metrics.
  • Meal logging and nutrition insights.
  • AI-assisted personalized recipe ideas.
  • A “Digital Twin” model that brings together and connects the user’s data.
  • An AI chat assistant for wellness-related questions.
  • Personalized 7-day wellness plans.
  • Suggestions for preventive lab panels.

4. Medical Disclaimer — Important Limitation

AxioHuman IS NOT A MEDICAL DEVICE, HEALTHCARE PROVIDER, OR HEALTHCARE PROFESSIONAL.

All information provided by the Platform, including AI-generated insights, Digital Twin correlations, nutrition suggestions, wellness plans, and chat assistant responses, is for fines exclusivamente informativos y educativos.

This information:

  • No a medical diagnosis.
  • No a substitute for advice from a qualified healthcare professional.
  • No to make clinical decisions without medical supervision.
  • No prescribe or recommend medication, supplements, or treatments.

If you experience severe symptoms, a medical emergency, or concerning lab results, you should consult a qualified healthcare professional immediately. AxioHuman is not responsible for decisions made solely on the basis of information provided by the Platform.

5. Required Human Review

AxioHuman’s AI may extract information from clinical documents (PDFs or images) uploaded by the user. However, this information is never saved automatically. The system presents a draft that the user must review, edit if needed, and explicitly confirm before anything is saved. Users are responsible for verifying the accuracy of the information they confirm.

6. Eligibility and Registration

To use AxioHuman, you must:

  • Be at least 18 years old.
  • Provide accurate and up-to-date information when registering.
  • Keep your login credentials confidential.
  • Notify us immediately of any unauthorized use of your account.

You are responsible for all activity under your account. AxioHuman is not liable for losses resulting from unauthorized use of your account.

7. Plans and Payments

7.1 Freemium Model

AxioHuman uses a freemium model with basic features available at no cost and advanced paid features. AI features use “AI tokens” included with each plan or available for separate purchase. Plan prices, limits, and features are displayed on the Platform and may change.

7.2 Merchant of Record

All payments are processed by Lemon Squeezy (Lemon Squeezy, LLC), which acts as Merchant of Record (the seller of record). This means that for tax and billing purposes:

  • Lemon Squeezy is the seller of record for paid services.
  • Lemon Squeezy calculates, collects, and reports applicable taxes (including VAT, GST, or sales tax) based on your jurisdiction.
  • Lemon Squeezy issues tax invoices as the seller of record.
  • AxioHuman never has access to your credit card or payment method details. This information is handled exclusively by Lemon Squeezy.

You can review Lemon Squeezy’s terms at: lemonsqueezy.com/terms.

7.3 AI Tokens

Each plan includes a monthly token allowance. Additional tokens may be purchased separately. Unused monthly tokens do not roll over between billing periods. Separately purchased tokens do not expire while your account remains active.

7.4 Cancellations and Refunds

You may cancel your subscription at any time. After cancellation, paid features remain available until the end of the current billing period. Refund requests are handled under Lemon Squeezy’s refund policy and applicable consumer protection laws.

8. User Content

You retain all rights to the data and content you upload to the Platform, including clinical documents, meal logs, and journal entries.

By using the Platform, you grant us a limited, non-exclusive, revocable license to process your data solely to provide the service, including AI insights, correlations, and personalized content. This license ends when you delete your account or data.

We do not use your data to train our own or third-party AI models.

9. Use of Artificial Intelligence

AxioHuman uses third-party AI models to process your data and generate personalized responses. AI providers may change to improve the service. Please keep in mind:

  • AI may generate inaccurate or incomplete information (sometimes called “hallucinations”).
  • AI responses are not infallible and do not replace professional judgment.
  • Results may vary even when the same information is provided.
  • We display this notice: “Axio is an AI and may make mistakes.”

10. Prohibited Uses

You may not:

  • Use the Platform for illegal or unauthorized purposes.
  • Attempt to access another user’s account.
  • Reverse engineer, decompile, or disassemble any part of the Platform.
  • Use bots, scrapers, or other automated means to access the service.
  • Upload malicious or defamatory content, or content that infringes third-party rights.
  • Use the Platform as a substitute for professional medical care in an emergency.

11. Intellectual Property

All intellectual and industrial property rights in the Platform—including source code, design, the AxioHuman brand, logos, text, graphics, algorithms, and interfaces—belong exclusively to AxioHuman or its licensors.

Use of the Platform does not grant users any ownership rights beyond the limited right to use it described in these Terms.

12. Limitation of Liability

To the fullest extent permitted by applicable law:

  • The Platform is provided “as is” and “as available,” without warranties of any kind, express or implied.
  • AxioHuman does not guarantee that the service will be uninterrupted, secure, or error-free.
  • AxioHuman is not liable for indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the Platform.
  • In particular, AxioHuman is not liable for any harm to your health resulting from acting on information provided by the Platform without consulting a healthcare professional.
  • AxioHuman’s total liability is limited to the amount paid by the user in the 12 months before the event giving rise to the claim.

13. Indemnification

You agree to indemnify AxioHuman against claims, liabilities, damages, costs, and expenses (including attorneys’ fees) arising from misuse of the Platform or breach of these Terms.

14. Termination

You may delete your account at any time from your Profile. Deletion permanently removes your data, including your Digital Twin, lab history, meal logs, journal entries, chats, and token balance.

AxioHuman may suspend or terminate accounts that violate these Terms, with notice where reasonable.

15. Governing Law and Jurisdiction

These Terms are governed by the laws applicable where AxioHuman operates. The parties will first try to resolve disputes informally. If they cannot reach an agreement, disputes will be submitted to the courts with jurisdiction under applicable law.

If you are a consumer in the European Union, you retain the rights granted by the consumer protection laws of your country of residence.

16. Contact

For questions about these Terms, contact us at:

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